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We believe brand interaction is key in commu- nication. Real innovations and a positive customer experience are the heart of successful communication.
We are seeking highly motivated and experienced Sales Manager to join our automobile dealership team. As a Sales Manager, you will be responsible for leading the sales team and ensuring that achievement of sales targets.
• Develop and implement sales strategies to achieve targets.
• Manage and motivate the sales team to ensure they achieve their sales targets and provide
excellent customer service..
• Create and maintain a positive work environment that promotes teamwork and collaboration..
• Analyse sales data and use it to identify opportunities for growth and improvement..
• Develop and maintain strong relationships with customers and ensure their satisfaction
throughout the sales process..
• Oversee the sales process from start to finish, including negotiation, financing, and delivery of the
vehicle..
• Ensure that all sales documentation is accurate and complete.
• Experience as sales manager in the automotive industry.
• Strong leadership and motivational skills.
• Excellent communication, negotiation, & interpersonal skills and Strong organizational & time
management skills.
• Ability to analyse sales data and use it to make informed decisions.
• Strong customer service orientation and ability to build and maintain strong relationships with
customers.
• Ability to work well under pressure and in a fast-paced environment.
As a Customer Relationship Manager, you will be responsible for managing relationships with customers and ensuring that they have a positive experience throughout the sales and post-sales process. Your primary goal will be to build long-term relationships with customers, and to promote customer loyalty and retention.
1. Manage customer inquiries and complaints, and provide timely and effective solutions
2. Monitor customer satisfaction levels, and implement strategies to improve customer
satisfaction
3. Work closely with the sales team to identify customer needs and preferences, and provide
feedback to improve the sales process
4. Conduct customer surveys and gather feedback
5. Develop and maintain customer databases
1. Experience as Customer Relationship Manager in automobile dealership
2. Excellent communication and interpersonal skills
3. Knowledge of the automotive industry and dealership operations
4. Strong leadership and team management skills
As a Customer Relationship Executive, you will be responsible for managing relationships with customers and ensuring that they have a positive experience throughout the sales and post-sales process. Your primary goal will be to help CRM to build long-term relationships with customers, and to promote customer loyalty and retention.
1. Provide excellent customer service to new and existing customers
2. Respond to customer inquiries and complaints in a timely and effective manner
3. Support Customer Relationship Manager to ensure smooth operation
4. Conduct follow-up calls and emails to ensure customer satisfaction
5. Work closely with the sales team to ensure a smooth sales process and customer handover
6. Conduct customer surveys and gather feedback to identify areas for improvement
7. Develop and maintain customer databases
8. Collaborate with sales teams to develop customer retention
1. Experience in customer service in automobile dealership
2. Excellent communication and interpersonal skills
3. Minimum Educational Qualification should be Graduation
4. Ability to work in a fast-paced environment and meet deadlines
5. Knowledge of the automotive industry and dealership operations is preferred
6. Familiarity with customer databases management is a plus
As an Accounts Manager, you will be responsible for managing the financial operations of and ensuring that financial records are accurate and up-to-date. Your primary goal will be to maintain the financial health of the dealership and to provide financial guidance and support to the management team.
1. Manage the day-to-day accounting operations of the dealership, including accounts payable, accounts
receivable
2. Ensure that all financial transactions are processed accurately and timely, and that financial records are
maintained in accordance with generally accepted accounting principles
3. Prepare financial statements and reports, and provide regular financial updates to the management team
4. Monitor and analyse financial performance, and identify areas for improvement
5. Ensure compliance with accounting standards and regulations, and prepare and file tax returns
6. Mentor accounting staff, and ensure that they follow established accounting procedures
7. Collaborate with other departments, such as sales and service, to ensure that financial goals are aligned
with business objectives
1. Minimum Bachelor's degree in Accounting (B.Com), Finance, or a related field
2. Experience as Account Manager in the automotive industry or a dealership environment
3. Strong knowledge of accounting principles, practices, and procedures
4. Knowledge and experience of GST and tax filing
5. Proficiency in Tally and ERP system
As an Accounts Executive, you will be responsible for assisting the Accounts Manager in managing the financial operations and ensuring that financial records are accurate and up-to-date. Your primary goal will be to support the Accounts Manager in maintaining the financial health of the dealership and to provide financial guidance and support to the management team.
1. Assist the Accounts Manager in managing the regular accounting operations of the
dealership, including accounts payable, accounts receivable
2. Prepare financial statements and reports, and provide regular financial updates to the
management team
3. Ensure compliance with accounting standards and regulations, and assist in preparing and
filing tax returns
4. Assist in managing relationships with banks and other financial institutions, and help oversee
cash flow management
5. Collaborate with other departments, such as sales and service, to ensure that financial goals
are aligned with business objectives
1. Bachelor's degree in Accounting(B.Com) , Finance, or a related field
2. Experience in accounting or finance, preferably in the automotive industry or a dealership
environment
3. Strong knowledge of accounting principles, practices, and procedures
4. Strong attention to detail and accuracy
5. Proficiency in accounting software(Tally) and Microsoft Office applications
6. Excellent communication and interpersonal skills
As a Service Manager, you will be responsible for managing the entire workshop operation and ensuring that revenue targets are met while maintaining high levels of customer satisfaction. You will be responsible for leading a team of technicians, service advisors, and support staff to deliver high-quality automotive service and repair work. The successful candidate must have strong technical ability and excellent leadership and communication skills.
1. Manage the regular operations of the workshop, including scheduling, workflow, and quality control.
2. Develop and maintain a strong customer service culture, ensuring that customer satisfaction levels are high and that customer complaints are addressed in a timely and effective manner.
3. Lead and develop a team of service advisors, technicians, and support staff, ensuring that they are motivated, engaged, and well-trained.
4. Maximize workshop revenue by driving service and repair work, upselling services, and ensuring that technicians are productive and efficient.
5. Ensure that workshop productivity and efficiency targets are met, and that all work is completed to a high standard and within specified time frames.
6. Ensure that workshop equipment and tools are maintained and serviced regularly, and that health and safety regulations are adhered to.
7. Ensure that all work carried out in the workshop is compliant with manufacturer and dealership policies and procedures.
8. Keep up-to-date with industry developments and trends, and implement best practices to improve workshop performance.
1. Experience in a similar role in the automotive industry, preferably in a dealership environment.
2. Strong technical knowledge and ability, with experience in automotive service and repair work.
3. ITI/ B.Tech/ Diploma in Automobile is required.
4. Excellent leadership and communication skills, with the ability to manage and motivate a team effectively.
5. Knowledge of industry regulations, health and safety standards
As a Service Advisor, you will be responsible for providing exceptional customer service and generating revenue by automotive service and repair work to customers. You will be the primary point of contact for customers, providing them with technical advice and guidance on their vehicle's service needs. The successful candidate must have strong technical ability, excellent communication skills, and a customer-focused approach.
1. Attend customers and consult with them on their vehicle's service needs, providing technical advice and guidance on recommended repairs and maintenance.
2. Manage the service schedule, ensuring that all work is completed on time and to a high standard.
3. Generate revenue by service and repair work, and upselling additional services as required.
4. Maintain accurate and up-to-date records of all customer interactions and service work.
5. Ensure that customer satisfaction levels are high, and that customer complaints are addressed in a timely and effective manner.
6. Collaborate with the Service Manager and technicians to ensure that work is completed efficiently and to a high standard.
1. Experience in a similar role in the automotive industry, preferably in a dealership environment.
2. ITI/ B.Tech/ Diploma in Automobile is required.
3. Strong technical knowledge and ability, with experience in automotive service and repair work.
4. Excellent communication and interpersonal skills, with the ability to build rapport and relationships with customers.
5. Strong sales and negotiation skills, with the ability to upsell and promote service and repair work effectively.
As a Technician, you will be responsible for diagnosing, repairing, and maintaining vehicles to ensure they are in optimal condition. The successful candidate must have strong technical ability, excellent problem-solving skills, and a customer-focused approach.
1. Diagnose and repair vehicles, including engine, transmission, suspension, steering, brakes, and electrical systems.
2. Conduct routine maintenance on vehicles, including oil changes, tire rotations, and tune-ups.
3. Use diagnostic tools and equipment to identify and troubleshoot mechanical problems.
4. Provide technical advice and guidance to Service Advisors and customers on recommended repairs and maintenance.
5. Maintain a clean and organized work area, and ensure that all tools and equipment are in good working order.
1. ITI/Diploma in Automobile is required.
2. Strong technical knowledge and ability in diagnosing and repairing a variety of vehicles.
3. Proficiency in the use of diagnostic tools and equipment.
4. Experience in Automotive Industry Preferred
As a Telecaller, you will be responsible for calling customers to remind them of their service schedule, periodic maintenance, and running repair needs. The successful candidate must have excellent communication skills, a customer-focused approach, and the ability to work in a fast-paced environment.
1. Make outbound calls to customers to remind them of their service schedule, periodic maintenance, and running repair needs.
2. Schedule appointments for customers and provide them with information on the services offered by the dealership.
3. Keep accurate and up-to-date records of all customer interactions and service work.
4. Collaborate with the Service Advisors to ensure that work is completed efficiently and to a high standard.
5. Follow up with customers to ensure their satisfaction with the services provided by the dealership.
6. Keep up-to-date with industry developments and trends, and provide feedback to the Service Manager on customer needs and preferences.
1. Excellent communication and interpersonal skills, with the ability to build rapport and relationships with customers.
2. Minimum Educational Qualification should be Graduation
3. Customer-focused approach, with a strong desire to provide exceptional customer service and support.
4. Experience in similar role in the automotive industry is preferred
Automotive
1. Strong communication, negotiation and interpersonal skills
2. Should be competitive and confident.
3. Should be able to take initiatives and work on their own to achieve targets
1. Visit Market, Bank, Housing Complex for lead Generation
2. Evaluate customer’s needs
3. Use of various sales methods (Field Sales, Demonstration, Test Drive, cold calling etc.)
4. Find new customers or to maintain relationships with the existing customers
5. Meet personal and team sales targets
6. Attend meeting, sales events and training
Automotive
1. Must be from Automobile Background
2. Strong communication, negotiation and interpersonal skills
3. Should be competitive and confident
4. Should be able to Manage and Handle team
5. Should be able to meet team target
1. Handle and Manage Team
2. Evaluate customer’s needs
3. Meet team sales targets
4. Attend meeting, sales events and training
